Privacy policy

1. Who we are

Operator of the Like HOME website (location: Chișinău). Contact for personal data questions: contact@likehome.md.

2. What data we collect

• Data you provide: name, email, phone, messages, booking details (dates, number of guests, etc.) submitted via forms or email.
• Technical data: IP address, browser type, pages visited, timestamps — to the extent automatically generated by the server or analytics tools (if you accepted that category).
• Cookies: see the dedicated section below.

3. Purposes of processing

• Responding to requests and managing bookings.
• Secure operation of the site and admin area (sessions, CSRF protection).
• Improving experience and content (if you accepted analytics).
• Measurement and relevant advertising campaigns (if you accepted advertising / marketing).
• Legal obligations where applicable.

4. Legal basis (GDPR)

Processing may be necessary for contract performance or pre-contractual steps (booking), based on your consent (non-essential cookies, newsletter if offered), or on legitimate interest (security, anonymized aggregate statistics where permitted).

5. Cookies and similar technologies

We use cookies and local storage (e.g. localStorage) to remember your consent choices. You can change preferences anytime on the site (footer link “Cookie preferences”).

Categories

• Strictly necessary — PHP session for essential functions (e.g. administration), security; without them some features cannot work.
• Analytics — understanding how the site is used (e.g. Google Analytics), only if you accept.
• Advertising and marketing — conversion measurement, remarketing, personalized ads via partners (e.g. Google Ads, Meta), only if you accept.

Embedded content (e.g. maps) may set third-party cookies under their policies.

6. Recipients and transfers

We may use hosting, email, and analytics / advertising providers. Some may be located outside the EEA; in such cases we ensure appropriate safeguards (standard contractual clauses, adequacy decisions, etc.) under applicable law.

7. Retention period

We keep data as long as needed for the purposes above or as required by law (e.g. accounting). Cookies vary in duration; session cookies expire when you close the browser; others may last months per the provider.

8. Your rights

Where the law allows, you may request access, rectification, erasure, restriction, portability, objection, and withdrawal of consent for processing based on consent. You may lodge a complaint with your supervisory authority.

9. Children

The site is not intentionally directed at minors under 16 without parental consent.